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This is a brief section describing some frequently asked questions
concerning the North Carolina Lemon Law. If you suspect that your
new or leased car is a lemon, then check out the North Carolina
Lemon Law frequently asked questions below.
How many times does my vehicle has to be repaired for the same
thing before its considered a lemon?
Generally, 4 times.
How long does my truck have to be in the shop before it is considered
a lemon?
If your vehicle has been in the shop for 20 business days during
any 12-month period of your warranty, it is probably a lemon.
How long does the dealer have to fix my car?
Generally, not more than 15 calendar days.
I want my money back from my lemon. Will the dealer refund the
entire amount?
Not likely. The North Carolina Department of Justice defines a
"reasonable allowance for use" which means that the number
of miles on your car will be deducted from how much money the manufacturer
is obligated to pay. In theory, because you were able to drive your
car and "use" it some you will still have to pay for its
usage and the rest will be refunded.
I don't want to contact an attorney. What other alternatives
do I have?
Many people shy away from contacting attorneys, though this is
exactly what the Department of Justice recommends in this case.
Many times, when manufacturers know that a consumer has an attorney,
the matter will be settled quickly and without going to court. Manufacturers
realize that if they lose in court they could be liable for triple
damages plus attorneys fees.
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